How to increasenet wrap sales with additional products and services: a guide for dealers

The agricultural materials market is becoming increasingly competitive: pressure from online sales is growing, farmers are comparing offers more carefully, and the margin on standard net wrap remains relatively low. In such conditions, dealers who sell only net wrap as a standalone product often face limited profit growth.

However, there is an effective way to change the situation — comprehensive offers and additional services that increase the value of the product and bring higher revenue.

Why selling only net wrap is unprofitable

Selling bale net wrap “as is” comes down to price competition: customers look for cheaper options, and you are forced to reduce your margin.
By adding additional solutions and services to the basic product, you:

  • increase the average order value (AOV);
  • improve customer loyalty and encourage repeat orders;
  • build a reputation as a comprehensive supplier, not just a “consumables shop”;
  • become less vulnerable to competitors’ dumping.

Which additional products and services work best

It is important not to offer everything indiscriminately, but rather what truly increases value for the customer and solves their tasks during the forage harvesting season. Below are the most effective directions.

Accessories and consumables

A simple but reliable strategy is to sell, along with the bale net wrap, everything a farmer or contractor might need during operation:

  • stretch film or twine;
  • repair kits and clips;
  • products for machine maintenance.

 

Advantage: the customer buys “everything in one place,” and you receive additional margin on accompanying items.

Consultations and optimization of net wrap usage

Farmers and contractors do not always use net wrap with maximum efficiency. By offering them expert support, you add value and increase the chances of long-term cooperation:

  • Analysis of net wrap consumption and recommendations for reducing losses.
  • Selection of optimal net wrap parameters for a specific baler and working conditions.
  • Joint calculation of economic efficiency: how much the customer can save per season by choosing the right net wrap.

 

Advantage: you become not just a seller, but a partner and expert.

Service and technical support

There are different aspects of baler maintenance that are highly valued by customers:

  • Inspection and basic adjustment of the baler when changing the type of net wrap;
  • Seasonal maintenance of components affecting net feed (rollers, brakes, guides);
  • Recommendations for storage and transportation.

 

Advantage: service support increases trust and motivates customers to stay with you for years.

Staff training and customer support

Large farms often employ seasonal workers who are unfamiliar with the specifics of working with net wrap.

Offer training — online or on-site:

  • basic rules for handling net wrap;
  • optimization of machine settings;
  • how to avoid common mistakes (for example, incorrect tension or misalignment).

Advantage: additional service builds long-term partnerships and strengthens your role in the supply chain.

How to structure comprehensive offers

A well-thought-out package offer makes it easy to sell more without pressuring the customer. Example of a structure:

Package Name

Contents

Target Audience

Starter

Standard net wrap + basic consultation

Small farms

Optimal

Premium net wrap + consumables + technical support

Medium-sized farms

Partner

Premium net wrap with UV protection + 12-month service + staff training

Large contractors

Wholesale

Large rolls of net wrap + consultation on usage optimization

Distributors / cooperatives

Advantage: the package approach helps show the customer a “ready-made solution” and makes the purchasing decision easier.

How to measure the effectiveness of the strategy

To understand how well the upselling strategy works, it is important to track key metrics:

KPI

Description

Upsell Conversion Rate

The share of customers who purchased an additional service with the net wrap

AOV (Average Order Value)

Average revenue per sale

LTV (Lifetime Value)

Total profit from a customer over the entire cooperation period

NPS (Net Promoter Score)

Customers’ willingness to recommend you to others

Polypak — your reliable manufacturing partner

To successfully grow sales and offer customers comprehensive solutions, a dealer needs a supplier who not only guarantees consistent product quality but is also able to flexibly adapt to market demands.

Polypak is a manufacturer of net wrap with full-cycle quality control, the ability to produce products according to individual technical specifications, the needs of your customer base, and with the option to order custom branding.

With Polypak, you receive not just a reliable supplier, but a strategic partner who helps you develop your business, increase profits, and strengthen customer loyalty. Contact us to learn more about our pricing policy and packaging materials for farmers.